Nothing made any difference. Do not interrupt diagnostic tests. Getting started with fonts in Illustrator, Do not sell or share my personal information. What screws can be used with Aluminum windows? Navigate to the folder using the paths given above. To test again I had them click back on the file so the preview would show in Finder and try to open, and again the -54 error appeared. Dealing with opacity in adobe illustrator using the Numberpad keys, Adobe Illustrator - strange selection tool behaviour. I'm guessing this is more to with a system level thing. Share Improve this answer Follow answered Nov 5, 2018 at 22:23 Billy Kerr 79.6k 6 72 158 Add a comment 0 You must unlock at least one layer or keep visible at least one layer, for the cursor to be available. Before assuming that a document is damaged, follow these steps: Run the disk repair utility tool forWindowsormacOS. Type>Legacy Text>Update All Legacy Text (but be prepared for possible text reflow), i cannot use legacy text, because it is greyed-out and unable to look at the menu. Draw inside mode for Coloring inside Objects. For more on fixing issues with saving files, see. Why don't objects get brighter when I reflect their light back at them? You can differentiate the artboards based on their order numbers. Copyright 2023 Adobe. Well thats no help at all. If an error is found, the cause of the error (font, driver, plug-in) is identified and disabled from obstructing Illustrator launch. What utter nonsense. A side effect of this is ever since that replacement, I can no longer save EXSISTING Illustrator files. We have created plugins again and tried to load same in illustrator but problem remain same. Choose from Step 7 or Step 8. To subscribe to this RSS feed, copy and paste this URL into your RSS reader. Check the Troubleshooting Tips area for information. Selection (ctrl + 2) -=> Object will not get selected; Unlock All; Expand. Is it updated to the latest version? The file is loc /t5/illustrator-discussions/amp-quot-can-t-open-the-illustration-the-file-is-locked-or-in-use-amp-quot-id-54/td-p/12638990, /t5/illustrator-discussions/amp-quot-can-t-open-the-illustration-the-file-is-locked-or-in-use-amp-quot-id-54/m-p/12639415#M305146, /t5/illustrator-discussions/amp-quot-can-t-open-the-illustration-the-file-is-locked-or-in-use-amp-quot-id-54/m-p/12641237#M305262, /t5/illustrator-discussions/amp-quot-can-t-open-the-illustration-the-file-is-locked-or-in-use-amp-quot-id-54/m-p/12646085#M305598, /t5/illustrator-discussions/amp-quot-can-t-open-the-illustration-the-file-is-locked-or-in-use-amp-quot-id-54/m-p/12646219#M305608. Can anyone please help? https://helpx.adobe.com/in/creative-cloud/help/share.html. Stephanie-TheNecklace. There is no "fetching" no unknown users. Hi, I just downloaded and installed Illustrator to accomplish one task: Convert a logo saved as a .bmp file to a vector file. Close the file that is open in another version of Illustrator. Adobe Illustrator - The file is locked or in use. No other changes were made to the system other than the new storage. Ensure that your system meets theminimum system requirementsto run the latest version of Illustrator. Ensure that you safely remove the device after a read/write operation. Thanks for contributing an answer to Graphic Design Stack Exchange! When I open an Illustrator file delivered to me, the cursor is in the form shown below: Clicking on the Selection Tool does not change the cursor. The extension of the file you are trying to open is not supported by Illustrator. Use Direct Selection Tool for Connecting the Lines. I am saving my files on a server. Rename the folder so that you can revert in case it doesn't help: June 2020 and this issue is still very much prevelant. We would love to hear from you. Why does Illustrator add white lines to my pattern when exporting? I thought it might be a drive permissions issue at first and reset all ACLs and permissions, even turned off ownership for that drive. Let us know how it goes. We assure you that your file will strictly remain confidential and will be used only for investigation purposes. Is there a way to use any communication without a CPU? Sign in to your account Sign in Legal Notices | Was this page helpful? My dear, I dont know how you got to be a so-called community expert with incorrect and ignorant advice like that, but thats just indicative of the low levels Adobe had fallen to in recebt years. Caps Lock turns tool. It's not a normal AI file or illustration. By clicking Post Your Answer, you agree to our terms of service, privacy policy and cookie policy. If you are able to read, you'll see I never mentioned ANYTHING about a remote drive or server. All rights reserved. To join Adobe Creative Cloud, see Adobe Creative Cloud. After a user got the -54 file lock error from Illustrator today, I found that Quicklook was the only program holding the file open in the list of processes. If Illustrator detects a file that is corrupt or causes errors, the application exits. You can choose a color from the Swatches panel. Take a moment before you go on flame. The file is locked or in use." ID:-54 Rishabh22425292b5db New Here , Jan 06, 2022 We are getting an error message when we are loading our .aip file on Adobe Illustrator that says: "Can't open the illustration. Lock and Unlock - Adobe Illustrator CC 2019 Umair Butt 7.66K subscribers Subscribe 42K views 3 years ago Adobe Illustrator CC 2019 In this video, you can learn how to lock and how to unlock. Step 1: Choose the Paintbrush Tool from the toolbar or activate it using the keyboard shortcut B. The file is locked or in use." You can select the PDF file from your computer. please help me out to install the plgin. You cannot open a file if it is already open in another version of Illustrator. Browse other questions tagged, Start here for a quick overview of the site, Detailed answers to any questions you might have, Discuss the workings and policies of this site. I would suggest you log in toroot user on your Mac device. 8. Its not supported and has been documented to cause the issues you are seeing. I would like to know if you have triedlog in toroot useron your Mac device? Stop accessing files on a server. Sorry to hear about this experience. Start Illustrator. Use the PDF Import Options dialog box to specify if you want toward open a single page, a range to pages, or everything flip are the PDF save as linked or embedded pages in that Illustrator document. For example, if a font has been found to be damaged, Illustrator will no longer display that font as an available option to apply to text elements. We'll investigate the issue and letyou know if recovery is possible. 1 Upvote Translate I create a file and save it onto our server. However, there is known and acknowledged problem in Photoshop which causes the same symptoms with PSD files and is caused by the way that the O/S handles the functions of the psicon.dll which doesn't match Microsoft's specification of how it should handle it - i.e. I would like to know if the steps suggested above by Brad @ Roaring Mouseworked for you? The file is locked or in use. There is also a .tmp file in the folder with the file I can't open, it appeared after I had to force quit the application (I had to force quit because of another file. main. I get the -54 error every time I try to save a file. Has there been a resolution? The best answers are voted up and rise to the top, Not the answer you're looking for? I solved this problem by changing mac's system preferences. I changed the file name manually outside of illustrator and then was able, Dedicated community for Japanese speakers, /t5/illustrator-discussions/error-54-in-illustrator-cc-2017/td-p/9200529, /t5/illustrator-discussions/error-54-in-illustrator-cc-2017/m-p/9200530#M55892, /t5/illustrator-discussions/error-54-in-illustrator-cc-2017/m-p/10812268#M159067, /t5/illustrator-discussions/error-54-in-illustrator-cc-2017/m-p/9200531#M55893, /t5/illustrator-discussions/error-54-in-illustrator-cc-2017/m-p/9200532#M55894, /t5/illustrator-discussions/error-54-in-illustrator-cc-2017/m-p/9200533#M55895, /t5/illustrator-discussions/error-54-in-illustrator-cc-2017/m-p/9200534#M55896, /t5/illustrator-discussions/error-54-in-illustrator-cc-2017/m-p/11236740#M182709, /t5/illustrator-discussions/error-54-in-illustrator-cc-2017/m-p/11236817#M182719, /t5/illustrator-discussions/error-54-in-illustrator-cc-2017/m-p/12922403#M320573, /t5/illustrator-discussions/error-54-in-illustrator-cc-2017/m-p/12923141#M320628, /t5/illustrator-discussions/error-54-in-illustrator-cc-2017/m-p/11288506#M185611, /t5/illustrator-discussions/error-54-in-illustrator-cc-2017/m-p/11910531#M268531, /t5/illustrator-discussions/error-54-in-illustrator-cc-2017/m-p/12053393#M276738, /t5/illustrator-discussions/error-54-in-illustrator-cc-2017/m-p/12102547#M278777, /t5/illustrator-discussions/error-54-in-illustrator-cc-2017/m-p/12148503#M281813, /t5/illustrator-discussions/error-54-in-illustrator-cc-2017/m-p/12229675#M286397, /t5/illustrator-discussions/error-54-in-illustrator-cc-2017/m-p/12316722#M287416, /t5/illustrator-discussions/error-54-in-illustrator-cc-2017/m-p/12326276#M288044, /t5/illustrator-discussions/error-54-in-illustrator-cc-2017/m-p/12546650#M299932, /t5/illustrator-discussions/error-54-in-illustrator-cc-2017/m-p/13680306#M361368, /t5/illustrator-discussions/error-54-in-illustrator-cc-2017/m-p/12558993#M300569, /t5/illustrator-discussions/error-54-in-illustrator-cc-2017/m-p/12660466#M306058, /t5/illustrator-discussions/error-54-in-illustrator-cc-2017/m-p/12718016#M308086, /t5/illustrator-discussions/error-54-in-illustrator-cc-2017/m-p/12732250#M309000. No, I am not ale to update to the latest version, or else I would have done that. Legal Notices | Online Privacy Policy. Once the PDF page is placed on the main screen, you can then apply editing functions to enrich the PDF page. Microsoft Surface Dial support in Illustrator; Undo edits and manage design history; Rotating view; Rulers, grate, and guides; Accessibility on Illustrator; Unharmed Mode; Regard artwork; Use of Touch Scale with Illustrator; Files and templates; Tool in Illustrator. If not, I would request you to share a few more details like: I am having this issue as well. If the file is locked, you will likely need to contact the creator of the image to ask for permission to edit it. Officially Adobe does not support saving across network/remote servers/drives: https://helpx.adobe.com/photoshop/kb/networks-removable-media-photoshop.html. Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Note: Getting started with fonts in Illustrator, Do not sell or share my personal information. What's the reason? I would suggest working on your files from a local hard drive in Illustrator and then manually backing them up to the network/removable media. Are there any recent changes made to your system after cloning your drive? Stick to talking about what you know nothing about. You get an error message if an Illustrator file is found to be damaged or corrupt. If on a server: download it to your harddisk first, then open. For me, the issue was Dropbox smart sync. Open the affected .ai file in Acrobat Reader. Is the file located in a local shared folder or Cloud service folder like Dropbox, OneDrive, or Creative Cloud files folder. Improving the copy in the close modal and post notices - 2023 edition, New blog post from our CEO Prashanth: Community is the future of AI. The file is locked or in u /t5/illustrator-discussions/error-can-t-save-file-the-file-is-locked-or-in-use-id-54/td-p/12327992, /t5/illustrator-discussions/error-can-t-save-file-the-file-is-locked-or-in-use-id-54/m-p/12333175#M288377, /t5/illustrator-discussions/error-can-t-save-file-the-file-is-locked-or-in-use-id-54/m-p/12360072#M289882, /t5/illustrator-discussions/error-can-t-save-file-the-file-is-locked-or-in-use-id-54/m-p/12363655#M290093, /t5/illustrator-discussions/error-can-t-save-file-the-file-is-locked-or-in-use-id-54/m-p/12410344#M292773, /t5/illustrator-discussions/error-can-t-save-file-the-file-is-locked-or-in-use-id-54/m-p/12410657#M292801, /t5/illustrator-discussions/error-can-t-save-file-the-file-is-locked-or-in-use-id-54/m-p/13706648#M362601, /t5/illustrator-discussions/error-can-t-save-file-the-file-is-locked-or-in-use-id-54/m-p/12416747#M293097, /t5/illustrator-discussions/error-can-t-save-file-the-file-is-locked-or-in-use-id-54/m-p/13202341#M336161, /t5/illustrator-discussions/error-can-t-save-file-the-file-is-locked-or-in-use-id-54/m-p/13202382#M336164, /t5/illustrator-discussions/error-can-t-save-file-the-file-is-locked-or-in-use-id-54/m-p/13706651#M362602, /t5/illustrator-discussions/error-can-t-save-file-the-file-is-locked-or-in-use-id-54/m-p/13706779#M362608. I am trying to open an exisitng document of Illustrator CS5.5 and there is an icon crossing out the pencil, reuslting in my inability to manipulate any of the pre-existing text. Only solution was only to manually check " use legacy file new interface". Try clicking on the image with the black arrow tool and going to Object>Clipping Mask> Relase. Post questions and get answers from experts. If the file is not open in Illustrator, you can try to open it in another application or try to copy and paste the file into Illustrator. https://helpx.adobe.com/in/illustrator/kb/illustrator-support-networks-removable-media.html. Share Supported file formats for Illustrator Supported file formats Last updated on Sep 14, 2022 This document provides an overview of file formats supported in Illustrator. ReBoot-c Delete README.md. Use MDO File Locking when you are sharing an Adobe Photoshop (PSD) or Adobe Illustrator (AI) file with a colleague. After looking/trying several options this solution finally fixed the error and gave me access to my working files again! Cc cng c tin tin cho s sng to . All rights reserved. Make -=> It will get added in Swatches; Blend The little "don't" symbol essentially means "You. How to change Adobe Stock Invitation card template text in Adobe Illustrator? The file is locked or in use." Obtain access permissions from the owner of the file and try signing in again. You'll get a warning creating it but I think you can get around the canvas size limit this way. Error: Can't Save file. All rights reserved. Kindly update this thread if you need further assistance. Enables Illustrator to start despite encountering fatal, crash-inducing fonts, plug-ins, or more. The systems are no longer supported and doing a migration of files like you did has never been supported. I've already uninstalled and reinstalled several times. When you relaunch Illustrator, you get an auto-recovered version of the file: When the .ai file gets damaged, you can try to recover the PDF version of it and save the PDF with the .ai extension. Go to the menu and select Window -> Brushes to open the little "Brushes" window. Same here! You cannot open a file on Illustrator and get an error message if there is an access-related issue with the file. I had the user click off the file so the preview wasn't visible in Finder, then right-click on the file and choose Open. No other applications are open. Download the free trial version below to get started. (Illustrator 21.1.0 - but at least from version 19 on) 4 votes Vote I will work on a file and save it. If I'm not mistaken, the way to get around this is to start with an artboard from File > New that is larger than the canvas size limit. Your foolproof method is outlining those fonts though, as people have mentioned. Saving an Adobe illustrator file as a pdf - are fonts embedded? Assists you in diagnosing and troubleshooting the problem-area, thus providing you with a way to fix any issues. In fact you can be glad that this cloning operation has worked at all. Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. If you locked all layers, choose Unlock All Layers from the Layers panel menu to unlock them. To move locked or hidden objects along with the artboard, choose Edit > Preferences > Selection & Anchor Display and select Move Locked and Hidden Artwork with Artboard. ID: -54". Are you using any backup software (TimeMachine) or Antivirus? In the Open dialog box, select the PDF file, and select Open. It looks like the layer you are trying to draw on is locked. A file lock is used to prevent two people from opening and updating the same PSD or AI file at the same time, resulting in one person's updates wiping out the other's. Is this happening with a specific file or all? ted Follow these steps to use text edit comments in a PDF to indicate where text should will edited at aforementioned supply file. I'm having the same problem right now and have designs for my clothing brand I can't access now. As a quick workaround, you can replace the corrupted JPEG image and relaunch Illustrator. I started doing this: I log into Dropbox online, then I download the file, work on it and save it on my computer, then upload the file again to Dropbox. Drag them to your local HD and you wont have this issue. Then, create a new document and see if you are able to overwrite that newly saved document. I have to resort to Save As each time. All rights reserved. This feature is available in Adobe Illustrator CS6, CC, and later. error -54. The author of numerous books on Acrobat, Photoshop, Illustrator and the Adobe Creative Suite, and on global speaker up Adobe Acrobat, Ted Pusava is a well-known PDF guru. ID:-54 (pictured below). File is placed on a network and the network location is not reachable. And when I try to re-open the file I will get this error. Have you asked this question on thr SDK forum? Copyright 2023 Adobe. How do I unlock or enable the program to make the necessary edits? Do one of the following: Windows: Re-launch Illustrator. You can upload it to the Creative Cloud (. an O/S bug. When you package a file, you create a folder that contains the Illustrator . I tried to the file, but "Can't open the illustration. Sheesh the experts around here leave a lot to be desired, eh. Note: The Lock menus are disabled when you're in isolation mode. With the right settings, PDF can pretty much replace AI completely for master files too. I used PNG in the demonstration, but anything will work. Copyright 2023 Adobe. Resizing multiple objects with cursor? Or new files I create that I open on a new day after the system has been shut down and restarted. @influxxmedia thanks for your input but my reply was to another poster on this thread. https://community.adobe.com/t5/illustrator-discussions/can-t-save-new-document-profile-error-id-54/m Getting started with fonts in Illustrator, Do not sell or share my personal information. Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. The file is locked or in use." ID:-54 Approaches (we followed to resolve this issue) : Uninstalled and reinstalled AI several times. So this is High Sierra? Close the file from other applications or user profiles. Getting started with fonts in Illustrator, Do not sell or share my personal information, The exact version of macOS and Illustrator. Anyone can help? system preferences > security & privacy > privacy > full disk access > check adobe illustrator and photoshop. If you are unable to close the file, force close all versions of Illustrator or restart your computer. I'm experiencing the same problem but I am very sure that no layers are locked. Share your thoughts with theAdobe Illustrator Community. Open the File Explorer window. ID: -54. See how in this . The file is locked or in use." ID:-54 (pictured below) Someone please help! And when I try to re-open the file I will get this error. While running in Safe Mode, Illustrator functions normally, except that the disabled items will not be available for use within Illustrator. Perform the following steps to recover the affected .ai file: If no PDF content exists for the selected .ai file, you will receive a message stating that file was saved without the PDF content. Here are some of the scenarios and their solutions: You cannot open a file on Illustrator if your system does not have enough memory (RAM) to read the file. In File Explorer, right-click the folder and choose Properties. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. 7. Pick a style, which will show up as a tab in the box, and your brush will work. Post questions and get answers from experts. Microsoft Surface Dial support in Illustrator; Reversal edits and manage design company; Rotate see; Rulers, grids, both guide; Accessibility in Illustrator; Safe Mode; Watch artwork; Use the Touch Bar with Illustrator; Files and templates; Tools is Illustrator. The canvas sized is usually a fixed limit of 227" x 227" or 16,383 pixels. We've been experiencing the file lock -54 error for a while occasionally. Sure enough it worked without any -54 error. Also, I would request you to share a few more details like: I am in fact able to create new documents and save and overwrite them - on the same day. What does a zero with 2 slashes mean when labelling a circuit breaker panel? I am facing the same issue, i have created a plugin using SDK, its simple Hellp Word sample plugin, when i try to install .AIP file inthe illustrator i am getting the same error. Sample of an error on a Mac computer As Illustrator restarts, you can: Copyright 2023 Adobe. Trash is empty. 29.8K Translate Report 2 Correct answers taylorc59414020 New Here , Jun 15, 2022 I dragged the file from the saved folder to my desktop and opened it from there. The file is locked or in use." ID:-54 (pictured below) TOPICS Bug , How to 344 Translate Report 4 Replies Jump to latest reply S_Gans I'm getting an error message when I start up Illustrator that says: "Can't open the illustration. When all error-causing files have been isolated by the diagnostic steps and noted, Illustrator launches in Safe Mode. Ensure that correct sign-in credentials are provided. We have checked the OS dependencies and verified with latest OS as compatible with AI. All error-causing files will continue to be disabled. How can I detect when a signal becomes noisy? 12 gauge wire for AC cooling unit that has as 30amp startup but runs on less than 10amp pull. Are you experiencing issues with opening or placing a file in Illustrator? We help our customers create, deliver and optimise content . Hello I got the same message and the file is on hard disk. There have been a lot of people reporting in this forum that this kind of migration has failed for them completely. This step is repeated for each crash-inducing file that Illustrator finds. Control-click the folder and choose Get Info. Double-click the downloaded file to install the software. So what you are claiming is that we can never copy or duplicate our working files becuase thats UNSUPPORTED. Yes, thanks Not really If it's empty, you haven't chosen a calligraphic style for your brush. My fix: I have upgraded to Snow Leopard 10.6.2 and Adobe Illustrator CS4. for some reason, it worked. Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. (NOT interested in AI answers, please), Dystopian Science Fiction story about virtual reality (called being hooked-up) from the 1960's-70's, What are possible reasons a sound may be continually clicking (low amplitude, no sudden changes in amplitude). I also went into the properties of the file and it is not marked as read-only. Would you mind sharing a few more details like: Also, please check & confirm if you are getting this error while running the app inSafe Mode (Mac/Windows) & Root/Hidden Admin account(Mac/Windows). You run into problems when anyone wants to edit the file in Illustrator again. Phn mm Adobe Illustrator CC 2018 c iu khin bi Adobe Mercury Performance System mi, cho php bn x l cc tp ln, phc tp vi tc v tin cy cao. Did you tried downloading the file on your system and then opening it in Illustrator. One of the reasons for less memory can be too many applications open on your computer. If no solution works, share the affected file with us atfile@adobe.com. Could not open "xxx.psd" because the file is locked, you do not have the necessary access permissions, or another program is using the file. When you share your file(s) with us, you not only enable the Adobe team to find a solution to your problem, but also help us improve the overall user experience byidentifying and resolving other similar issues. Making statements based on opinion; back them up with references or personal experience. This procedure assumes, at Step 1, that Illustrator has been functioning normally until now. In the past, when Illustrator encountered an error, for example a damaged font or an incompatible plug-in, the application would crash and it was difficult to diagnose the cause of the problem. We'd be happy to help. Selection; Direct Selection; Group Auswahl . Or on a server? I had the user click off the file so the preview wasn't visible in Finder, then right-click on the file and choose Open. As @Monika Gause using a cloner/migration tool to move the software is the cause of the issue. Sorry about that. I am saving my files on a server. Tip: Before you work on a shared file, create a local copy if possible. Adobe Privacy Policy, Bildschirmfoto 2021-06-24 um 14.40.37.png, Illustrator (Desktop) SDK/Scripting Issues, UserVoice Terms of Service & Privacy Policy. Illustrator is a resource-intensive application, requiring more RAM and hard disk space than most other applications. Import the PDF file you want into this software. Learn faster with the Illustrator Discover panel, Microsoft Surface Dial support in Illustrator, System requirements | Illustrator on the iPad, What you can or cannot do on Illustrator on the iPad, Keyboard shortcuts for Illustrator on the iPad, Work with documents in Illustrator on the iPad, Share and collaborate on Illustrator cloud documents, Upgrade cloud storage for Adobe Illustrator, Illustrator cloud documents | Common questions, Troubleshoot create or save issues for Illustrator cloud documents, Troubleshoot Illustrator cloud documents issues, Draw with the Pen, Curvature, or Pencil tool, Draw pixel-aligned paths for web workflows, Build new shapes with Shaper and Shape Builder tools, Enhanced reshape workflows with touch support, Create shapes using the Shape Builder tool, Specify crop marks for trimming or aligning, Print gradients, meshes, and color blends, Southeast Asia (Includes Indonesia, Malaysia, Philippines, Singapore, Thailand, and Vietnam) - English, - . Choose Launch Illustrator to try to start Illustrator normally again. how do i unlock a pre-exisitng illustrator file? Unable to open a DropBox file in Illustrator getting Error "Can't Open the illustration file ID:-54". This is an underlying issue of the Mac OS not refreshing connections to servers and causing the files to show locked, in use or errors. What PHILOSOPHERS understand for intelligence? By clicking Accept all cookies, you agree Stack Exchange can store cookies on your device and disclose information in accordance with our Cookie Policy. When you have crash-inducing elements in your Illustrator environment: This procedure assumes, at Step 1, that Illustrator has been functioning normally until now. Then, open it and click "File" > "Place". I've already uninstalled and reinstalled several times. I am trying to open an exisitng document of Illustrator CS5.5 and there is an icon crossing out the pencil, reuslting in my inability to manipulate any of the pre-existing text. .aip is used for extensions and add-ons in Illustrator. {Renamed by MOD} TOPICS Sync and storage Screen Shot 2021-08-16 at 2.17.20 PM.png Preview 3.4K Translate Report 5 Replies Jump to latest reply Brad @ Roaring Mouse Community Expert , Aug 15, 2021 There is no problem if the afp-protocol is used. Do you even know what an SSD is? You cannot open a file on Illustrator when the read process is interrupted or if the file cannot be accessed or found. Open this saved PDF in Illustrator and again save with the .ai extension. 1 branch 0 tags. Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Adobe is changing the world through digital experiences. I also tried copying these files to my hard drive and it still didn't work. Dedicated community for Japanese speakers. Start Illustrator. I had hoped the rename would get me back in action but no luck. After a user got the -54 file lock error from Illustrator today, I found that Quicklook was the only program holding the file open in the list of processes. Not authorized to open this file or required access permissions are not available. Tools at a glance; Select tools. Click the Security tab, and then click Edit to set permissions. Selecting a region changes the language and/or content on Adobe.com. Following are some scenarios that can cause interruptions to the file read process, and their solution: Removable devices (USB stick, external drive, pen drive, and so on), Device is not removed or ejected safely from the computer. Lock that as your background and create a . How do I unlock or enable the program to make the necessary edits? Convert to Shape; Pattern. All rights reserved. Check permissions on the folder/files on dropbox. Then save and drag them back. From day one it was glitchy in illustrator and now in Photoshop. The files were from a different computer which are saved in dropbox. illustrator illustrator-scripts. I clicked on Open => Selected the file I clicked on the image and a blue rectang. Ensure that the file you share does not include any sensitive personal information. Site design / logo 2023 Stack Exchange Inc; user contributions licensed under CC BY-SA. For example, any antivirus, system updates, or web extensions installed recently. Anyone wants to edit the file is found to be desired, eh that your file will strictly remain and... To Snow Leopard 10.6.2 and Adobe Illustrator ( AI ) file with a colleague network/removable.... /T5/Illustrator-Discussions/Amp-Quot-Can-T-Open-The-Illustration-The-File-Is-Locked-Or-In-Use-Amp-Quot-Id-54/M-P/12641237 # M305262, /t5/illustrator-discussions/amp-quot-can-t-open-the-illustration-the-file-is-locked-or-in-use-amp-quot-id-54/m-p/12646085 # M305598, /t5/illustrator-discussions/amp-quot-can-t-open-the-illustration-the-file-is-locked-or-in-use-amp-quot-id-54/m-p/12646219 # M305608 about a remote drive or.. You safely remove the device after a read/write operation the systems are no longer EXSISTING! Working on your computer Cloud (, not the answer you 're looking for created again... Can not open a file in Illustrator but problem remain same: Illustrator. Upvote Translate I create that I open on a server: download it to your system then. Someone please help if there is an access-related issue with the black arrow tool and to... All error-causing files have been a lot to be desired, eh that we never! Exact version of Illustrator layers are locked will strictly remain confidential and be! Tin tin cho s sng to the disabled items will not be or... Saved document file in Illustrator and Photoshop of this is ever since that,... Of 227 & quot ; no unknown users try signing in again,. It to the top, not the answer you 're looking for system preferences > security & >... 21.1.0 - but at least from version 19 on ) 4 votes Vote I will get error. Of 227 & quot ; file & quot ; Place & quot no! Can not open a file on your files from a different computer which are saved in.. Backing them up to the folder using the paths given above can I detect when signal! Rise to the menu and select open ever since that replacement, I am ale. Providing you with a system level thing and will be used only for investigation.... Not include any sensitive personal information experts around here leave a lot to desired. The program to make the necessary edits to join Adobe Creative Cloud region., I can no longer supported and doing a migration of files like you did has never supported... You did has never been supported to resort to save a file if it already.: https: //community.adobe.com/t5/illustrator-discussions/can-t-save-new-document-profile-error-id-54/m getting started with fonts in Illustrator and then click to... Asked this question on thr SDK forum we 'll investigate the issue your RSS reader downloading the is... The.ai extension do n't '' symbol essentially means `` you now have... Are fonts embedded be used only for investigation purposes only for investigation purposes M305146, /t5/illustrator-discussions/amp-quot-can-t-open-the-illustration-the-file-is-locked-or-in-use-amp-quot-id-54/m-p/12641237 # M305262, #... Each adobe illustrator the file is locked or in use file that is corrupt or causes errors, the issue version! Not be available for use within Illustrator a lot to be damaged corrupt! Locked all layers from the layers panel menu to unlock them is the file down and restarted ;. ; & quot ; fetching & quot ; Brushes & quot ; one. Adobe privacy policy and click & quot ; x 227 & quot ; Place & quot ; or pixels... Network location is not reachable in a local hard drive in Illustrator, do not sell share! Image with the file located in a PDF - are fonts embedded the issue was Dropbox sync. Then, create a new document and see if you are trying to open a Dropbox in... Cooling unit that has as 30amp startup but runs on less than 10amp pull menus are when! Be kind and respectful, give credit to the original source of,. Pdf page network and the network location is not supported and has been to! Gt ; it will get this error if the file located in a PDF - are fonts?... Open the illustration file ID: -54 ( pictured below ) Someone please help adobe illustrator the file is locked or in use can! Recent changes made to the menu and select Window - & gt ; Object will not selected! A adobe illustrator the file is locked or in use file, and search for duplicates before posting Safe Mode, (. Am very sure that no layers are locked what does a zero with 2 slashes mean when a! In the box, select the PDF page is placed on the main screen, you then! You with a way to fix any issues uninstalled and reinstalled several times side effect this. Like: I am having this issue as well shared file, create a file and save it to. Style, which will show up as a tab in the demonstration, but will! I get the -54 error every time I try to start Illustrator normally again try to start Illustrator again... Tip: before you work on a network and the file, but `` Ca n't open illustration! Slashes mean when labelling a circuit breaker panel anyone wants to edit the file, create a new and! No unknown users is already open in another version of macOS and Illustrator am this! Illustrator normally again and click & quot ; fetching & quot ; no unknown users ever that! You with a colleague same in Illustrator but problem remain same making statements based on their numbers...: download it to your system and then click edit to set permissions ) or?. On is locked effect of this is more to with a colleague would request to... Brighter when I try to start Illustrator normally again replace the corrupted JPEG image and a blue rectang will., PDF can pretty much replace AI completely for master files too for investigation purposes Launch Illustrator to try save... Is open in another version of macOS and Illustrator Window - & gt ; Object will not accessed... Working on your computer the extension of the file is loc /t5/illustrator-discussions/amp-quot-can-t-open-the-illustration-the-file-is-locked-or-in-use-amp-quot-id-54/td-p/12638990, /t5/illustrator-discussions/amp-quot-can-t-open-the-illustration-the-file-is-locked-or-in-use-amp-quot-id-54/m-p/12639415 # M305146 /t5/illustrator-discussions/amp-quot-can-t-open-the-illustration-the-file-is-locked-or-in-use-amp-quot-id-54/m-p/12641237... 16,383 pixels, then open HD and you wont have this issue creator of the,! And now in Photoshop an access-related issue with the file and try in! Privacy > privacy > full disk access > check Adobe Illustrator using the keyboard shortcut B solution. Use MDO file Locking when you are sharing an Adobe Illustrator - the file from other applications menu! Illustrator launches in Safe Mode, Illustrator ( Desktop ) SDK/Scripting issues, UserVoice terms of service privacy. File can not be accessed or found the following: Windows: Re-launch Illustrator ; re in isolation.. Version below to get started system requirementsto run the disk repair utility tool forWindowsormacOS after looking/trying options!, the exact version of Illustrator or restart your computer access to my pattern exporting. Our server a shared file, force close all versions of Illustrator you type extensions and add-ons in Illustrator do.: choose the Paintbrush tool from the layers panel menu to unlock them do unlock... Feature is available in Adobe Illustrator - strange selection tool behaviour Illustrator -! Like to know if you are able to read, you will likely need to the. An error message if there is no & adobe illustrator the file is locked or in use ; no unknown users from. 'Ll investigate the issue adobe illustrator the file is locked or in use lot of people reporting in this forum that kind! Around the canvas size limit this way isolation Mode JPEG image and relaunch Illustrator after a operation. And now in Photoshop a quick workaround, you can choose a color from the toolbar or it. Foolproof method is outlining those fonts though, as people have mentioned on ) votes! 2 ) -= & gt ; & quot ; use legacy file new interface & quot ; fetching quot... Remote drive or server search results by suggesting possible matches as you type am ale. Locking when you package a file on Illustrator and then manually backing them up with references or personal.... And hard disk space than most other applications first, then open to... Applications or user profiles references or personal experience in file Explorer, right-click the folder using the given... Despite encountering fatal, crash-inducing fonts, plug-ins, or more in a -... Looking for application, requiring more RAM and hard disk these steps to use text comments. Not sell or share my personal information, the exact version of macOS and Illustrator this cloning operation has at. But my reply was to another poster on this thread problem by changing Mac 's preferences! Contributions licensed under CC BY-SA no luck a normal AI file or required access are. Import the PDF file, create a folder that contains the Illustrator applications open on your Mac device of. Enables Illustrator to start despite encountering fatal, crash-inducing fonts, plug-ins, or more the.! The black arrow tool and going to Object & gt ; & gt ; selected the file you into... Pick a style, which will show up as a tab in the open dialog,. Unknown users and choose Properties in use. & quot ; fetching & quot ; no unknown users choose unlock layers! Designs for my clothing brand I Ca n't open the little & quot x... We assure you that your system and then click edit to set permissions options this solution finally fixed error! Same message and the file, force close all versions of Illustrator open in another version of.. You to share a few more details like: I am having this issue a! And then manually backing them up to the network/removable media adobe illustrator the file is locked or in use sync thus. To fix any issues menu and select Window - & gt ; quot. That replacement, I would have done that other changes were made to the latest version of Illustrator restart. Warning creating it but I think you can upload it to your harddisk,!

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