Ability to have flowers on hand for lifes special moments and occasions. This time was the only disappointment I have had. Plus, exclusive discounts on one-time orders. I was heartbroken. This is a great model for customers who send flowers regularly to family members and want to streamline the process. All this sounds great, but is the flower delivery service worth the money? And I told him, basically that these are first-world complaints, so I did not really want to complain as much as send them an FYI, in the event other customers also complained. Always love this flower service! The quality of the flowers is exceptional. So I snapped a couple of pictures and left it at that until later in the evening. People thought their flowers were gorgeous. If youre ordering through Bouqs subscription or scheduler services, shipping is a breeze, since its ! Skip, cancel, or pause your subscription any time after your first order. The subscription put us in a good mood just thinking about it. To John and Juan, the gift of flowers is a noble exchange.. Since then Ive gifted my own home, neighbors, (CA) friends(Oregon) and family( CA)mostly unique variations of rose arrangements. In our Bouqs flowers review, we found the Bouqs Vibrance to be flashy in the best way. Will never order from here again and will warn others to avoid as well. The Bouq's Co. offers three subscription sizes with a standard charge: $40 for an Original, $52 for a Deluxe, and $65 for a Grand. $100 wasted. I will never order from them again and I will let my family and friends know not to order from them either. In this area, you can: After your first subscription order, you may cancel at any time. As a first-time customer, I was highly impressed with the quality of customer service, considering that communication was all done via online chat only. Uugghh! We use dedicated people and clever technology to safeguard our platform. but it's a dry heat. But after today, I will never buy from them again. The Bouqs Co. is an online flower delivery company that sells arrangements throughout the United States. Very disappointed on my birthday. I ordered flowers for my daughters birthday a month in advance. In our opinion, that's a terrific deal. TOTAL WASTE OF MONEY FOR DEAD FLOWERS RUN DONT WALK AWAY FROM THIS COMPANY. The Bouqs is a subscription box that sends you florist-designed, farm-direct floral arrangements every month straight to your doorstep. This was the first time this has happened as I have been very happy in the past. How do I know I can trust these reviews about The Bouqs Company? Agree. I ordered the first bouquet of my subscription for my daughters birthday during Covid lockdown in NY, roses because theyre pet friendly. Not a very romantic story for Valentines. Delivered dying flowers for Valentines Day. Their standards are very low, and their ethics are lower. Im going to report them to the local BBB. If Bouqs is being prepped, has shipped or has been delivered, it cannot be cancelled but if your flowers havent begun being prepped, you can get a full refund! Let us save you time and hassle by canceling services so you don't have to. Ordered flowers for my daughter and received a note from Fed ex they arrived. THE BOUQS COMPANY TERMS OF USE Effective as of February 14, 2022 PLEASE READ THIS AGREEMENT CAREFULLY; THIS IS A BINDING CONTRACT. This company has now TWICE failed to deliver the flowers actually purchased. We hope to continue to exceed your expectations! It is difficult to find flower delivery services that offer a comparable selection while being sustainable, for as little as $40 (without hidden service or shipping fees). He resolved the issue very comfortably and completely. Read 1 more review about The Bouqs Company. Dont waste your time or money ordering flowers from this company. When you enter Bouqs.com youll receive a Bouqs discount code to enjoy 15% off your first bouquet and weekday delivery. Usually perfect bouquets. 5. Bouqs offers online ordering through regular and subscription services. Stems completely dried out, flowers brown, wilted, moldy and falling apart. Is shipping on subscription orders always free? There are several purchase options for the Bouqs Picnic: original size for $49, the deluxe size with double the blooms for $64, and the grand size with three times the number of blooms compared to the original for $79. Monday petals dropping. whats left to moderate ???? If something is sent to your home and you ask who sent the item, by law the company that is sending the item is to provide you with the requested information.Having dealt with an unpleasant stalking situation previously, this is created yet another bad situation. And thank you so much, Russell A.! Reels. AGREED! I am sure my son paid good money for these what a shame for his 84 year Mother. Check the next section for contact details. I sincerely thanked Russel for his excellent customer service, and I really do appreciate him going over and above my expectations. Except I kept finding all of these leaves with holes in them. Dedicated to helping customers create memories through their floral arrangements, Bouquets feature unique designs that take flower and color combinations, and gorgeous themes to the next level, Environmentally friendly and supportive of sustainable farmers, Florals stay fresh for longer compared to store-bought flowers, For high end floral arrangements, the prices are reasonable (though still pricey), Easy subscription cancellation and flexibility, Customers have high praise for the company and their products, Click the pink widget at the bottom of the screen to chat with, Click the link located on the Customer Support Page for email correspondence. I look forward to using it and hoping that things turn out right. Heres a breakdown of the Regularly Unbreakable bouquet 4 stems of green, 2 stems of lilies and 3 stems snapdragon, the rest of it was a bunch of bear grass. We have had a couple bumps in the road, but the Bouqs customer service has been exceptional. And I questioned, why would a credit card company contact me for an order that did not go through? I will be a repeat customer for life and will happily never look back at the other options out there. I am hoping the next bouquet I send to her will last longer than this one. WHY DID THEY NOT CONTACT ME AND TELL ME OR ASK ME A PAYMENT RELATED QUESTION? Flowers should arrive beautiful and put a smile on the recipients face..this didnt happen. Choose from three different sizes, then customize every delivery, or set it and forget it. This is most likely from poor storage conditions by the delivery service that was needed because the flowers never arrived as scheduled. The bouquets arrived carefully chosen, beautifully boxed, fresh, vibrant, in just the right state of opening, with glorious colors and scents, lasted more than 2 weeks with a few tossed in 7- 10 days(Even my neighbor marveled!). if they can give all that THEN THEY SHOULD BE ABLE TO CONTACT ME REGARDING PAYMENT! Due to limited carrier availability in Hawaii, deliveries might take a little longer. A few have even sent me pictures. The Bouqs Co. offers free shipping for all subscriptions. This article is clearly a product placement ad, as evident by the overwhelming negative comments in response. Few things are as annoying as a customer service representative who must go through a handful of supervisors in order to make something right for a customer. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. I'm a nurse caring for a mother who is currently on hospice, so I didn't expect to do anything with those pictures, and planned on giving the arrangement to my mom. I would stay away from this company. The flowers were stunning as evidenced by her photos and response. Flowers that come from California, from a big company that has a picture of their CEO riding a skateboard, sounds and looks fun, modern, and hip. All they said was I can reorder the items! And the flowers were not like the ones in the photo and description. Flexibility Love the Bouqs! I walked away very happy and satisfied also knowing that they will check into this and find out why it happened and make sure it never happens again. Verification can help ensure real people write reviews about real companies. They may not be as hip as this California company, but they will deliver your flowers alive, and if they dont they always make it right somehow. Now theres a strong chance that the floral arrangements Ive sent to a dear friend of mine will either be stolen, wilted, or probably much worse (and if Im basing off of the prior reviews on this page, likely much worse). Ive signed up for the subscription and I usually time it for when we are having parties/events. The Bouqs is an affordable and convenient option that offers a streamlined service that is easy to understand and fairly cost-effective. The bouquet contains vibrant sunflowers and calming eucalyptus. Required fields are marked *, This field is required No replacement offered or refund for my family that sent them. Ive actually used Bouqs to sent gifts in the past which after seeing the actual product myself, am a bit embarrassed that I used them. My daughter received this first bouquet without any hiccups. Bouqs flowers are beautiful and last and last. No apologies, never sent a notice to recipient that there was a problem Nothing. Basically they have blocked any ability to post a review or seek remedy for their lax bouquets. I started a subscription for myself but couldn't edit the first delivery. Same here. I ORDERED A 35 STEM TROPICAL ARRANGEMENT. Very happy with it. What a rip off! Bouqs says it "only works with eco-friendly, socially responsible farms that meet their ethics standards.". They needed to arrive on a specific day. PLEASE DO NOT SEND YOUR LOVED ONES FLOWERS FROM THIS COMPANY, YOU WILL BE EMBARRASSED AND DISAPPOINTED. How to cancel Bouqs manually Send an email to support@thebouqs.zendesk.com and request cancellation support. According to them, customer experience was excellent and flowers arrived in a timely fashion and continued to do well long after the delivery date. Bouqs VS ProFlowers: Both companies offer plants, dried flowers, and additional gifts outside traditional flower subscriptions. When these flowers are in the room, your dopamine and serotonin will be in perfect balanceyoull just feel good. Most bouquets are available on other sites for much cheaper, and include a vase- which for Bouqs is a 10$ optional item. I am a long time and loyal customer! Bouqs offers free shipping for subscription orders. Bouqs gets that life can get hectic and theyre adaptable. I will certainly be ordering again from this company with the added benefit that there are a ton of email coupons if you sign up for that list. Subscriptions FAQ. We bring them together in a single list so you never lose track of what you're paying for. Never again, Bouqs! Already, the flower startup has raised over $19 million in funding, and has begun . HOW DOES THE 30% OFF + FREE SHIPPING PROMO WORK? Forbes reviewed Bouqs flowers and said, a week later, and somehow, the flowers are more beautiful than they were before. Bouquet is backed by a 100% happiness guarantee. Big mistake! 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