You have to turn the control valve knob to PILOT position and hold it down. Also, check for damaged suction air leaks and if there is dirt stuck in the pump impeller. An example of data being processed may be a unique identifier stored in a cookie. It may not display this or other websites correctly. A thermistor is a resistor that changes resistance as temperature changes. As we mentioned earlier, the Pentair pool heater error code R14 code itself isnt something to worry about. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. are some possibilities. This temperature is needed to signal the temperature sensor. Pentair Pool Heater Error Codes E01 [Reasons + Solution]. Third time the heater worked perfectly. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. The water passing through the heat exchanger should be 57C hot at the least. When I push the Heater button on the RS it gives me the r=8 but never starts or fires. Read our article on Pentair MasterTemp 400 shutting off to learn more. That is why you need to replace the heat exchanger with a new one. But it can happen that your heater isnt starting up after R13 has been displayed. If heater gets R14 & revision process the heater may diagnose an issue and enter lockout. The screws should be tightened. Defective Keypad Membrane. If the temperature reaches below 57C, this issue will occur. Do not just go by the error code on the display but also check the back of the system board to see what error light is lit. Let me show you! It is being practiced by thousands of pool owners just like you. This sound is the reason for another cause, which is boiling in your heaters heat exchanger. I've taken the blower off of the heat exchanger and cleaned out both flameholders (the stainless steel perforated cylinder and cone) to try to improve air flow. Scott. Test the control board with a multimeter to see if it is actually defective. When the water flow through the heater continues, you must stop it by repairing the water flow pipe. Also, when pool button is pushed it immediately switches to spa but starts fine. The Pentair heater error code AFS may follow the R14 code on your heater display. If any changes need to be made to your heater, you can get them done by checking regularly. First, you need to understand the error codes. Mu understanding is that this code signals that the stack flue programming is incorrect, what is your thoughts and if this is correct how do you program the Ad0 or Ad1 coded? Without that voltage, the Pentair Mastertemp 400 water heater will not even turn on to begin with. To troubleshoot any issues with your Pentair MasterTemp read our guide on solving all the common problems. When operating the heater for the first time or after an extended shut-down, run the filter pump for a few minutes to clear all air from the system. Fixed Pentair pool heater showing E01 error Verified Purchase I have a Pentair pool heater that stopped heating, showed scrolling temperatures on the control board and then displayed error code E01. Any new postings here are unlikely to be seen or responded to by other members. Quantity. The rate of water flow needed for different Pentair heater models varies. In fact, his aim is to help his readers to fix the issues with their heating appliances easily.More about us . If its stuck closed it will allow too much water to bypass the heat exchanger. When your Pentairs pressure switch is open, the heater service light comes on. Pentair heater error code R14 isn't an error code. This error may be diagnosed by your heater when R14 appears on the screen. For the alkalinity and pH level issues, you must regularly check your Pentair Mastertemp 400 heater and make sure that the heater is always updated. Many heater components can be liable for an ignition failure. Grounding problems went away with the addition of the ground wire. Replace the old one and turn it to stabilize it. For this reason, we need reliable water heaters. Here is what is going on: Start up: 1. Does the water temperature on the display change at all? Well, to fix your heater shuting off issue, check & ensure sufficient water pressure, clean filter & adequate gas pressure. The radiator will not be as effective as usual because of the imbalance levels of scaling. Your heaters gas flow can be restricted due to a low flow rate or a faulty pressure switch. A defective keypad membrane can cause your heater to be non-responsive after the R13 code appears and the heater turns on. Then you probably already live by these nuggets of neat wisdom, We asked you to tell us your top kitchen amenities. Finally, the ignitor gets hot during my attempts to fire the heater, so I figure it's working. Clean up the heat exchanger if needed. Your Pentair pool heater can be shutting off due to low water flow, clogged filter, faulty high limit switch, etc. Table of Contents. Ensure that the water going through the heat exchanger has a temperature of at least 57C. You can read more about Pentair heater R13 code in our article. The temperature display does change during this. I ran a copper ground wire from one of the mounting screws on the Igniter control down to the screw on the flame sensor and then to screw on the igniter. Rather, its a sign that the heater is about to turn on. To get rid of this error code, you need to establish adequate water flow. We are a registered 501(c)3 non-profit that is funded by user donations. Recalled Pool Heater Model Numbers If this is the case for you, you will find yourself in a heat exchanger corrosion problem near the fin wields, causing leakage. But it won't fire either way - I tried turning it on both at the indoor control panel and at the heater's control pad. You are using an out of date browser. Yellow dot indicates that switch opens at 140 F Automatic Gas Shutoff (AGS) Switch 2655 1096 PRESS TAB VENT PILOT OFF ON Location The Automatic Gas Shutoff (AGS ) Switch is located in the Scaling being low means the minerals that have been collected will go as a boundary against the area of erosion and protect it. Here is a chart below explaining them. Examine the flow rate of the water to see if it exceeds the minimum. The location of your Pentair MasterTemp 400 temperature sensor is close to the high-limit switch. This will eventually result in corrosion. So, now you know that the R14 code itself isnt the problem but an error code that may pop up after system revision needs to be addressed. Ascertain that all connections are secure. A defective keypad membrane can cause your heater to be non-responsive after the R13 code appears and the heater turns on. The revision mode performs a device checkup. The system board LED is not flashing at all. To solve this issue, read our guide on Pentair heater ignition lockout. It may not display this or other websites correctly. Pentair Mastertemp 400 is one of the most reputable water heaters. Sweating occurs due to thermal governors not working correctly. Inspect the pump and filter and clean if necessary. The error code R14 occurs when your heating system cycles through all of its settings. You might not even turn on your machine. 6. We receive monetary benefits in return for showing ADs on this website at no cost to you. Is there a call for heat on the RS? Ask the Pool Guy Changed status to publish April 29, 2020 Check the area for any obstructions or barriers. In fact, his aim is to help his readers to fix the issues with their heating appliances easily.More about us . The devil is in the details. Initial Troubleshooting / Error and Fault Codes 62 Replacement Parts MASTERTEMP POOL AND SPA HEATER (AUSTRALIA) (FOR OUTDOOR USE ONLY*) INSTALLATION AND USER'S GUIDE 240 VAC NATURAL GAS/LP GAS MODELS 200HD (200 MJ/h) 300HD (300 MJ/h) 400HD (400 MJ/h) FOR YOUR SAFETY - This product must be installed and serviced by authorized personnel, qualified in Manage Settings If you are using this water heater, you need to know that there are some Pentair Mastertemp 400 common problems. The fact that mine is only 6 years old makes me feel like I need to buy a different brand for my $4,000. All you have to do is prevent the issues mentioned above. Thank you to all for your generous and sage advice. Step 3: Loosen the thermistor with a 7/8 deep socket and remove it. Yes. It is nothing to be afraid of. figure out why and how to fix it here! Step 4: Using the 7/8 deep socket, tighten the thermistor. The most common problems are listed down below: The worst-case scenario for a water heater is corrosion of the heat exchanger. Step 1: To get to the thermistor, remove the back panel. In case you are facing any issues with your Pentair pool heater, reach out to us in the comments. Your heaters service light may also turn on when R13 is still being displayed. Why does my Pentair pool heater keep shutting off? Utility Navigation. When this happens, your Pentair Mastertemp 400 water heater will not be working correctly. can cause your pool heater to keep shutting off. So you get an error code on the display but no error LED at all? Hopefully, you now can deal with the Pentair pool heater error code E01. A bad control board is often behind the Pentair pool heater code e01. It's what is inside that is failing. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. Its possible that youll need to hire an expert to inspect your heater. When I disconnect from the Aqualink the heater works fine manually. You will get much more visibility by. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. Tried twice with the same results. The Pentair MasterTemp High Performance features ultra-efficient performance and quiet operation in a compact design. The R13 code on a Pentair heater is not an error code. Read our article on Pentair heating light flashing to fix this issue. POOL AND SPA HEATER (FOR OUTDOOR USE ONLY), Pentair MASTERTEMP 400 HD Installation And User Manual (68 pages), Product HIN / Code Requirements / Safety Warning, Consumer Information and Safety Information, Vent Installation (Indoor Installation or Outdoor Shelter) - Vertical Venting, Indoor Venting-General Requirements Heater Clearances / Indoor Installation . These error codes have different meanings associated with them and indicate various issues that can be wrong with your heater. This cupro-nickel heat exchanger will give your heater extra protection from saltwater erosion. I solved my various ignition problems on my Minimax 400. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Protroubleshooting.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by linking to Amazon.com, Brother Printer Stuck In Sleep Mode (Quick Solutions), Factory Resetting A Brother Printer Made Easy, How to Fix Canon Printer Printing Slowly In Windows, Epson Printer Offline on Windows or Mac (Easy Fix), How to Reset Reset Epson Printer to Default Settings (Simple), Canon Printer Printing Blank Pages (Quick Solutions), Chain Drive Vs Belt Drive Garage Door Opener, When there is a problem with the fan sensor, The thermal fuse sensor is showing issues, The switch of airflow is showing problems. Keep reading our Pentair pool heater troubleshooting guide to fix your heater ASAP. I have not had any ignition problems or error codes since. What To Do When Pentair Heater Error Code R14 Appears On Display? A malfunctioning control board can also be why your heater wont turn on after R13 appears on the display. The consent submitted will only be used for data processing originating from this website. Stack Flu Sensor: https://amzn.to/2HBAmMCDonate to show love: paypal.me/amateurcarguyPlease like/comment/share/subscribe/donate!Hey Youtube this is a quick v. Tagging will helps others to easily find your question. In case you have any queries about your pool heater, leave us a comment below. Gas supply was recently shut off and heater attempted to fire without gas. The sensor can be tested with a multimeter. David is a man who loves doing research and finding out the best solution to any type of heating appliance issues like heaters and fireplaces. Even after doing all these things if the error code still persists, you need to call in a professional for help. Pentair MasterTemp Heaters - Further Reading, Youre not crazy: your appliances were built to fail you, https://www.cbc.ca/news/canada/marketplace-appliances-right-to-repair-1.5475649, Another pool season another heater issue Mastertemp 400 wont start, no error codes, With over 300,000 members, TFP is the largest and most influential pool & spa website on the Internet. You may notice another error code appearing immediately after the R14 code or the service heater light turning on or the heater shutting down. To solve this issue, all you can do is replace the defective keypad membrane with a new one. The service heater light will also come on. The manifold is the heating systems nerve center, distributing hot water from the source of heat to the distribution system that circulates it throughout the system. Check to see if the gas pressure is sufficient. I tried firing up the MasterTemp this weekend and it fired and heat started, but within a minute or two, the heater would shut off and this code would come up on the display: E05. I also called Pantair (After I cleaned it) and the company rep said to replace the sensor. Save my name, email, and website in this browser for the next time I comment. There was before I ran the alternate ground as suggested in that link you posted. Minimum 1 and maximum 5 tags. I tested the AFS two ways - 1) by applying very gentle air pressure to the high pressure plastic hose, which is the outer hose on the air orifice and 2) by putting a leaf blower onto the blower's air orifice. Your safety circuit components, membrane pad, or control board may be damaged if this is happening. David is a man who loves doing research and finding out the best solution to any type of heating appliance issues like heaters and fireplaces. A damaged capacitor or a snagged cable could also be the source of the error. Reassemble everything and put them back in their proper location. Now check to see that the thermal regulator is in the proper location. It should read 10,000 ohms at 77 degrees Fahrenheit (25 degrees Celsius). Please consider. Pentair MasterTemp Membrane Pad Kit | 472610Z. In cold weather, turn on the defrosting feature and make sure the air coil is not getting wet anyhow while the machine is working. Inspect the heat exchanger coils for any obstructions, soot, or leaks. You are more right than wrong on your statement. Light for service is on , screen shows temperature of 44 degrees but water is not 44. Sometimes, the switch that controls water pressure might get damaged. Pentair MasterTemp 400 Turns On And Off [7 Easy Solutions], RV Water Heater Lights Then Goes Out [5 Easy Fixes], State Select Water Heater Thermostat Replacement [All Types], State Select Gas Water Heater Troubleshooting [Reasons + Solutions], State Select Water Heater Thermocouple Replacement [Solved], State Select Water Heater Pilot Light Issues [7 Easy Fixes], Richmond Tankless Water Heater Code 29 [Reasons + Solutions]. Why does my Pentair pool heater keep shutting off? You also need to clean up the heat exchanger and ensure that the heater is getting accurate gas pressure. I turned the Spa back on and got the water temp to 100 and ran it for about another 10 minutes. In fact, his aim is to help his readers to fix the issues with their heating appliances easily.More about us . . You will get much more visibility by. Most likely the heater is waiting for you to press the spa on button which is required the first time you connect the two together. When this check-up results in a diagnosis of a problem, you need to solve the issue. It works similar to a thermostat on a car engine. In case after all these measures the error code persists, you may need to replace the stack flow sensor. Is it possible to move pool cleaner to separate pump? Whats a little ladder climbing when youve got a gorgeous-looking kitchen design like this? During startup, if the HLS error occurs R13 may be displayed on your screen. Replace the old one and turn it to stabilize it. Make sure the water isnt over 60 degrees Celsius. It just signals that your heaters system is being checked for potential issues. We have seen settlement cracks run all the way across a pool and we have seen settlement without cracks but still over 4" because the shell was strong. JavaScript is disabled. Is there a completion date promised? Model Number 460771. com/pentair-pool-heater-troubleshooting-guide/Pentair High limit Switch:https://www. It can't hurt to add the ground wire. Thanks. Hello , This is an inactive thread. Mar 30, 2017. Clean the filter if it is not clear already. Whenever he finds the perfect solutions to any issues of heating appliances after doing in-depth research, he loves to share them with his readers. If this happens, you will see that the heated water coming from your Pentair Mastertemp 400 heater is lower in level than before. This recall involves Pentair Water Pool and Spa StaRite and Mastertemp pool heaters sold in various styles and models with manufacturing dates between December 22, 2020 and January 6, 2021. The error light should be turned off. Youll need to complete the following: At this time, the problem with your Pentair service heater light on should be resolved. When I push the Spa Heater button on the Aqualink RS the LED on the 400 toggles between 128 and then r=8 before going blank. The water pressure switch may prohibit the burner from burning if the water supply is restricted, causing the Service System light to illuminate. It is the code that pops up on your heater when it gets into revision mode. Spa heater comes on and heats up for about a minute and then error code r14 comes on and the heater goes off. All Right Reserved by HeaterFixLab. The Pentair error code E05 indicates an open stack flue sensor. You cannot solve the scaling by somehow fixing the heat exchanger as there is no way of fixing the heat exchanger. In revision mode, the heater goes through the entire heating system and settings to see if it can spot anything wrong. Pentair heater error codes are ERR PS, ERR HLS, ERR AFS, ERR IGN, ERR AGS, ERR SFS, E01, E05, and E06. For the money, MasterTemp is about what you get in quality. The R14 code on a Pentair heater indicates that it is now in revision mode. Tried again this morning, still working. 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