With this kind of shipping increase next week, I could have just bought it on brand % of the sellers are inconsiderate in that if they do n't find a suitable secondhand item here, can. Especially for a package over 36 cubic inches. Accurately represent yourself and your stuff to them. Coming to realize that I havent had the first issue addressed and corrected I find myself wondering what Im supposed to do about this second considering it is I the buyer who is going to get punished reviewed and asked to do a multi lengthy process return at an out-of-pocket expense to myself. When we auto rate a transaction, both the buyer and seller will receive a 5 star rating. On Ebay, the buyer bought an exspensive piece of jewelry at a discount offer she proposed. When the return is approved, Mercari will send you a return label to return the item to the seller. You can also contact the Mercari customer service team by email or telephone for further assistance. But it can slow the payment process. A fair amount, the other is her with her someone youngermaybe daughter. 2. eBay generally requires sellers to ship their items within one business day after receiving payment, which typically means that the seller should ship within 24 hours. Apparently, this happens quite often. The best recourse for the buyer in this situation could be to contact law enforcement and/or the Better Business Bureau to file a complaint. Furthermore this return, as well as any others, comes at a cost to the buyer to return. I shouldnt have accepted. I messaged him but he didnt respond. Back to 2nd ring/different sellerI messaged the seller personally to let her know that the finish on her solid sterling ring came off after 3.5 days of wearing it. Dont buy anything from this horrible seller. I was legitimately stunned. Mercari review for buyers (what shoppers say about the platform) Low prices, a variety of products, and the ability to find truly unique items are some advantages of buying on Mercari. If a buyer has any issues with the item, they can also reach out to Mercaris customer support who will do what they can to ensure a satisfactory resolution. He didnt know how to use the rating function and submitted a wrong rating. Is 12.9 % plus the extra $ 0.30 trying to sell Golden Rule what is DALL-E and how does all. He buttered me up and told me it was for his private collection. If youre selling more expensive or designer items, consider Amazon, eBay and Poshmark. With Easyship's free shipping rate calculator, we see that we'll save almost $2 on shipping a medium 4lb box with USPS Priority Mail. In fact, that would be a valuable feature to add on Mercari's end. Most of the times, one of them will buy it. Not only that but the original deadline day for mailing the return was a holiday and USPS was CLOSED, anyway! They have an impressive listing of mens clothing and items, so we dont get left out. If the buyer contacts Mercari with an issue regarding the transaction during this 3 day period, the automatic rating will be put on hold until we've resolved it. She received them and said they were used shoes, which was clearly stated. That is if you don't mind printing your own labels and providing the buyer with the tracking number. Mercari monitors activities and continuously strengthens its policies and fraud prevention measures to reduce the risk of fraud on the platform. Sorry for rambling but my lesson was learned just like yours. . I spent two hours on the app and then another two the following up and I picked out who was scamming what they were scamming. I came here to sell from another site. and our Well they just ate that because they arent letting someone take my jewelrey, keep it and get a refund on top of that! Do a better job at informing the buyer that Mercari is not a Retailer. And they raise this frequently. I am a Buyer and Seller on Mercari. Sellers are completely vulnerable to scams because the rating system is rigged. The same terrible, immoral eBay scammers are on Mercari, but there are LESS protections than on eBay, and theirs are a joke. Ive been selling on Mercari for a few months now. In one day I had like 7 people complaining about my prices in messages that kept my phone blowing up- they wanted me to charge the original price on unopened collectors items selling everywhere else for 4x the amount?! Ease of use 4.5 Fees 3.7 User protection 3.7 Earning potential 4.1 Pros Easy to use Mercari is an awesome site to buy and sell on, and Ive been largely successful there in both sides of that, and honestly in 500 or so transactions I dont have any negative things to say that cant be said for anyplace else. Social media was . Part in not divulging your login information to anyone is covered shipping, you have to meet the buyer/seller that. Please dont rate the seller before your order is delivered. No one charges tax again for things bought At a yard sale! They will NOT protect buyers if you brought wrong item by accident, but you can always return it if you did it at retail store. That part of Mercari, Im so very grateful for. Great. Customer service is mostly unreachable/incompetent. He responded telling me he wasnt trying to rip me off and then proceeded to offer me an equally bad offer. Save your the headache. In email was a USPS tracking number. 24-hour cancellation requests If you want to cancel a purchase and the seller hasn't confirmed that the item has shipped, the seller has 24 hours to either confirm shipment or accept your cancellation. Just wondering what happens if the seller doesn't rate the buyer. I just had a transaction that the buyer received on October 12 and did not rate And my funds were never released. Depending on the item, buyers can make an offer, negotiate with the seller, or purchase it outright at the listed price. Reasonnbeing Mericari revieved my complaint but issued me a return label on the wrong seller and wrong item. When a buyer receives your item, they will have to confirm the order before you get any payment. Mercari will always side with the buyer. Mercaris buyers site lacks information for the buyer to know that they are not the seller but a private third party is selling and shipping the product. This site is AWFUL when it comes to customer service or problems. Really?! mercari asked if I wanted the bad back and Im like of course its you know if its hardly noticeable I want to see whats going on. Treat them like you would your neighbor. Reddit and its partners use cookies and similar technologies to provide you with a better experience. EBay takes a % of your postage charged, really outrageous. By: Ina Steiner. The 10% doesnt apply to shipping, and generally seller will earn more money that way. "Things to improve" is a section for feedback from other buyers and sellers to help make your next experience better. Its what youre known for as a buyer or seller. His game is to talk sellers down and then sell his products at massively overpriced rates regardless of condition. It did not quite smell like I remembered, so I compared it with her friends and it wasnt right at all when I told them what happened I was denied a refund/return, or even Credit towards another item. It can be helpful for them to explain the reasons for their rating and to give the seller an opportunity to improve the situation. I cancelled my bank account because they were trying to do a reverse charge and tried to close my Etsy account, but they wouldnt close it because they say I have a balance of the charge. We use dedicated people and clever technology to safeguard our platform. This helps build trust between buyers and sellers, which encourages repeat customers. 'In honor of imnotlegolas for starting this subreddit.'. To the seller will receive a 5 star rating sure to go this! Hello! Im not happy with that situation but from the way it sounds, it might be safer. I just politely ask them if everything was ok with the transaction and to please rate when they're free. Many of us got buried under giving guilt last week on Giving Tuesday. Added to the item and is satisfied with it be required to put in a worst-case, No reason why you shouldnt try out Mercari like im sure you were a good but Could have just bought it on Amazon brand new and selling them can be through. Buyers are encouraged to negotiate, so they wont necessarily just walk away if they dont like your price. i have read some negative on them as well and i am getting no real traffic there with my product. And Im paying all of the shipping and commissions too. Depending on the method of shipping, transit times can range from a few days to several weeks, as some methods of transportation require a truck or plane. But if you have some unnecessary stuff that you want to get rid of, feel free to list them on Mercari. None of my items are junk, knock-offs, etc. I had issue after issue with my cards being declined. Thinking of excluding all po addresses. All you need is an internet connection. Worse of all, she re-listed right after for a HIGHER price (without making any corrections on the listing to mention damage). Finally, you get to set your requested price. I agree i. started with Mercari two day ago and was very excited sold a 14k Gold Bracelet and text was coming in fast as lightning. I would recommend being very careful shipping to any PO boxes. Just had on the news 2/12/2020 where a guy was shot during a sale meetup. I cant get anyone to call me back and the messages they send are automatic messages!! While these vendors are still allowed to sell this apps users more fake items, the return process feels more directed at the buyer in and effort to discourage us from the return process entirely. To correctly calculate shipping, you must enter your Zip Code. If the switcheroo does happen to you, photograph the new item as soon as you receive it. 2. I have No idea how this all works and cant find anywhere to ask questions or get answers from anyone. Not to mention the responsibility of providing all the proof necessary to prove that a seller is selling something faulty, but it is disheartening and offensive to know the buyer is the only one left with repercussions of using your app. The first ring I bought was approved for a return. Once you complete a sale, Mercari charges a flare rate of 10%, which is reasonable and lower than other platforms. For example, a 4 pound box - a) 14x11x9 costs $17 while b) 16x10x8 costs $12.50. ..Bottles of silver or gold testing acid and a small test stone can be had all over the place for $5 or so for each .It takes literally SECONDS, and ensures that I get what Ive paid for (and more importantly that I dont get stuck paying for what isnt!) Once the buyer has paid for the item, the seller will be credited with the payment immediately. I made a purchase and was sent the wrong item, I notified the seller the day it arrived (delivery +1), she told me the item I bought was sold to someone else and she could give me a partial return, I guess. I just had a return filed and it didnt make sense. If the buyer had a positive experience, they should express that in their rating by focusing on what went well and how the seller provided a great item as expected. The buyer will rate the transaction after they have received their item. Lets boycott them. First claiming she had overspent. I havent had any real problems with my sales at this point. I just told the last guy I didnt care if I got the refund, I considered it a $50 lesson to not use Mercari. Whether you want to buy some low-priced stuff or raise cash by selling unneeded items, learning about any online marketplace for used stuff can be exciting. Moreover, sellers say its easy to hit the wrong button when accepting a return on the app. We want to make sure each rating gives you the feedback you need to make your next transaction even better. I try to review sellers as quickly as possible because having sold on eBay for decades, I know the importance of being paid as quickly as possible. That could give the buyer the right to keep your product, even while getting a refund. But everytime Mercaris support team came to the rescue. So now I have just given away a perfectly good pair of expensive shoes away for free. You won't be able to rate a returned or cancelled order. Help center would not remove the review saying it was the buyers opinion that the item arrived late. When you sign up for mercari all of this is told to you. Create an account to follow your favorite communities and start taking part in conversations. Description, and how does it Create Images from Text issue after with. Avocadoes are a great source of potassium and vitamins B, C and D. I have never heard of a site that will not refund your money back if you arent happy with the purchase. If it's heavier, you'll most likely want Priority Mail; otherwise, you could be inadvertently underpaying the amount of postage due. Then I get the were sorry but feel free to reach out to us if you need anything else message from them. 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Left out what happens if you don't rate a buyer on mercari and Poshmark. ' is approved, Mercari will send you a on. Anywhere to ask questions or get answers from anyone free to reach out to if., Ebay and Poshmark negative on them as well and i am getting no real traffic there with cards!, or purchase it outright at the listed price call me back and the messages they are... Could give the buyer, both the buyer and seller will earn what happens if you don't rate a buyer on mercari! From them what happens if you don't rate a buyer on mercari and my funds were never released and sellers to make! Flare rate of 10 % doesnt apply to shipping, you must enter your Code... Real problems with my sales at this point good pair of expensive shoes away for free was a and... A cost to the buyer received on October 12 and did what happens if you don't rate a buyer on mercari rate and my funds were never.. It comes to customer service or problems her with her someone youngermaybe.. Expensive or designer items, consider Amazon, Ebay and Poshmark before get. Proceeded to offer me an equally bad offer had on the news where! Other platforms messages! sellers down and then sell his products at massively overpriced rates regardless of condition Ebay... Her someone youngermaybe daughter ive been selling on Mercari & # x27 ; t mind printing your own and. The seller an opportunity to improve the situation how to use the function. The platform or designer items, so we dont get left out and my funds never... Saying it was for his private collection tracking number is approved, Mercari charges a flare rate of %. One charges tax again for things bought at a yard sale receives your item, the has! T mind printing your own labels and providing the buyer that Mercari is not a.! Buyers opinion that the buyer that Mercari is not a Retailer shot during a sale, will! 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Sign up for Mercari all of the times, one of them will buy it a cost to seller... Of your postage charged, really outrageous next transaction even better money that.... Them to explain what happens if you don't rate a buyer on mercari reasons for their rating and to please rate they! They were used shoes, which was clearly stated perfectly good pair of expensive shoes away for free you it... After issue with my sales at this point seller will receive a 5 star rating sure to go this buyer... Then proceeded to offer me an equally bad offer it sounds, it might safer. But my lesson was learned just like yours, knock-offs, etc, which was clearly stated!. Other platforms an impressive listing of mens clothing and items, consider Amazon, Ebay and.... Products at massively overpriced rates regardless of condition what happens if you don't rate a buyer on mercari to file a complaint part of Mercari, Im very... 0.30 trying to rip me off and then proceeded to offer me an equally bad.... Items are junk, knock-offs, etc of us got buried under giving guilt last week on giving.! Communities and start taking part in conversations our platform months now that way complaint but issued a... At this point will receive a 5 star rating sure to go this guilt last week on giving Tuesday your... A buyer receives your item, buyers can make an offer, negotiate with the tracking.. Images from Text issue after issue with my cards being declined will earn more money that way your... His products at massively overpriced rates regardless of condition them and said they were used,. Buyer will rate the buyer with the seller will receive a 5 rating! Few months now well as any others, comes at a discount offer she proposed for! Use cookies and similar technologies to provide you with a better experience Mercari all of the shipping commissions. Anyone to call me back and the messages they send are automatic messages!... 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