If you are sure the unit has the correct voltage coming in (220V), but there are no lights, it could be a bad display. Technical Information HEAT PUMP PRESSURE DROP UltraTemp 110 UltraTemp 120 UltraTemp 120C UltraTemp 120H/C. Why my head pump can't achieved the temperature setting, for examples I sett at 104 degrees when it operating reached 97 degrees it cut off.pls advice. My heat pump the desired temp is at 78 but the temp of the pool per the heater unit is 102. It typically takes a technician with a volt meter and schematic to isolate the problem. Tech support is available Monday Friday 8:00 AM 5:00 PM. Replace Capacitor. You will need a voltmeter with the ability to check ohms to delve further into this heat pump. Homeowners often report a heat pump fan not spinning. I have the same issue did you get it resolved? We are a registered 501(c)3 non-profit that is funded by user donations. Clogged filter pump impeller. If it starts and runs, its a sign the fan motor is in the early stages of failing. There are a couple of reasons why you cannot switch the heat pump from pool to spa. Low or restricted water flow through heater. Water Temp 79. It has flow circulating through . Model is T-115. I have a Nautyl heat pump model PHCP80 and I use it to heat my above ground swimming pool. Compared to Gas and Electric element Pool Heaters heat pumps use a fraction of the energy to create the same heat. With the heat pump fan not working, the compressor can overheat and be damaged and that will increase your repair bill by $1,250 to $2,000 plus. Please send your contact information to nestrada@teamhorner.com and we will gladly have one of our technical support team members contact you to go over your issue. Just the back light is on. AquaCal Tech Support, I just opened my pool and turned the heater on overnight. Hi Richard, Two-stage and variable-capacity heat pumps have fans that run and slower and higher speeds. 1. Hi I just installed a new temp sensor which eliminated the FLO error code from showing up on the display panel. Placement The correct placement of your new swimming pool heat pump is key to it, So after all of your research and speaking to different dealers you've decided to go, With hurricane season upon us, we have received many questions from customers about protecting their. Sets spa pump timer in longer time. If your compressor is running for 10 15 secs then the breaker trips, I would try replacing the breaker first. Wondering if you can help me out with this problem. Right now it wont power on. thanks, Good Afternoon Mr. Shumway, Just had to replace the fan capacitor and now the display reads OtA. Replace: If the heat pump is 12+ and/or if it has already had a couple of large repair bills, then consider replacing it during the next off-season. Schwimmbad transformer. Do you have any suggestions? If your fan is limping along and barely making a breeze, then theres a problem. Now the temp display is showing the current pool temp (82) and when I try to increase or decrease the desired temp (up/down arrows), there is no response on the display. The chillers, as well as the heat and cool units, can be used to create cold plunge pools for therapy too. Call Us Nationwide: 1-800-741-9956 West:213-291-9276Southwest:214-764-8551 Midwest:312-229-0026 Northeast:631-223-7175 Southeast:239-247-5878 Trustpilot Menu Browse Heaters Back The sensor is: Aquacal Heat Pump Water Temperature Sensor ECS6105 10K 0HM Robert Brown Adjust the switch at turn the heater off, not up. The control panel lights up plus display is standard, no error codes. There could be an issue with the display/control panel. Call traders or works for consult to attempting to replace parts. Parts come with a 1 year warranty, but there could be several reasons why the fan is not spinning; fan relay, micro-processor board, fan motor, etc. Verify water pump is on. Cordially, Michel from France. 4. A slower flowrate from dirty filtration, a lower rpm on a variable speed pool pump, water features, etc. Pull vacuum and battery. I have a aqua cal heatwave superquiet model number 120ahdsbtm when I turn it on a HP displays then fan will come on and then shut off as soon as the compressor in gauges. Clogged filter pump impeller. When resetting the breaker with an LP,LP5 or HP,HP5 error code, the microprocessor will also reset and clear the error code. If the heat pump is causing the breaker to trip, it usually happens right when the compressor tries to start. Element is plumbed backwards. Thermostat: Is your thermostat on and set to the right mode Heat in winter, Cool in summer? This video shows how its done. My inground pool heater is a aquacal, and the display says ota. Looking for part # for water temp sensor. I would suggest calling into Customer Support at 727-823-5642 to set up service. How Far Should the Bushes Be From My Swimming Pool Heat Pump? Replace Manage Board. Ill look into getting a professional to have a look at my swimming pool pump so it can get fixed. You will get much more visibility by. Do you guys have a video or procedures on what needs to be check in (on) compressor? It can seem like nothing is happening, especially if you're losing heat due to cold air and evaporation. I thought the low freon was causing this but after the recharge today it is back to stopping after 30 to 40 seconds. The water is definitely 78 and not 102 so the unit will not come on when I increase the desired temp. Digital connectivity with your pool's automation system and an advanced ignition control module with flame strength sensor. UltraTemp Heat Pump 5.80 $0.12 kWh 164,962 Natural Gas Heater 0.84 $1.13 Therm. 2. I just turned my heat pump on a couple hours ago. Pure entirely filtering system and or replace filter element. If you still get the flow message, please call us at 727-823-5642. Overnight water temp drops to 72 and pump still wont come on. Thanks for pointing out how a pool pump might not operate if the swimming pool temperature is higher than the temperature on the pump. Hi Bill, Unit cycles on and switched, i.e. PICKHVAC Terms of Use: Some of the products seen on our site are delivered through a relationship with outside suppliers like Networx.com, Google, and others. I hope you enjoy and find them very beneficial! We have a Aquacal Heatwave Superquiet, it is roughly 4 years old. Hello Jonathan, Web the pump is capable of. Unit is forming ICE or Frost on the outer ventilation coil, usual at that bottom. For more information, go to www.p65warnings.ca.gov. The unit is only 4 years old. With this information we will be able to follow up. Verify external water bypass around heat pump is closed. 2" plumbing . It was running fine for the past month. Checked everything: mode = "heat", "pool" selected, set temp > pool temp. If the message goes away, you will need to replace the cartridge filter. Heat pump yes, Fan no: The heat pump is running, but the fan isnt. Why Is My Heat Pump Blowing Hot Air. If these tests yield no results, or if you still feel uncomfortable with your heat pumps performance, you should call your licensed heat pump professional. Please consider. Panel shows proper set point, fan is spinning, red light indicates heat. Possible Cause: Poorly Thermistor button bad control board. Robert Brown Observe extreme warning or call who dealer or plant for advice before attempting to Troubleshoot Electrical Box. Filler out an contact form to get one personalized response from our pool heating specialized. Whenever bad, replace thermistor. I dont think the temp sensor is bad as it seems to acurrately display the temp of the water passing through unit just the fan and compressor dont fire up so I get no heating it did randomly fire up one day, which was a couple of days after I had messed with the unit and apparently left the breaker on, then the next day same thing, wouldnt fire up. LOW WATER FLOW Alarm: The pressure switch sensing water ow is open. Maybe this information can help somebody when there is no repairman You dont want the fan starting to spin the second you remove the obstacle. The fan will come on and spin as normal. Michel. I have gone through all the testing of the millivolt system and here is where I get stuck/confused. More information about heat pump could be found in ourHeat Pump Reviews and Ultimate Guide. This season when I tried I can hear the a click when i turn it on but the Fan does not start. You help? Low or restricted water flow thru heizungen. Replaces Capacitor, Replace Fan motor. We have forwarded your information to our office and someone will be in touch with you soon! They know that competing estimates will be provided, so offer the best prices they can. If the breaker is tripping at the same time the compressor is trying to start, there is most likely an issue inside the heater causing this situation. Do I need a new fan motor or just a capacitor. Automatic pool vacuum resulting restrictionReclaim charge. appliance. Yesterday, first day after winter stop, working well (Pool water t: 66F, Outside t: 75F, Flow ok, Desired t: 82F, no additionnal heater) More than likely the water temperature sensor will need to be replaced. Pool is heating very slowly. Adjust all plumbing valves. Customer & Tech Support. I have a tropi cal TT120 that is leaking through the rubber cap for the temperature sensor, how can dis be fix? I show you the unit running and the pressures of the refrigerant when the control shuts off the fan. Recharge with applicable nameplate charge. When turned on heater I got message water temp sensor open any ideas what next? Observe extremally caution or call vendor or factory for advice before attempting to Troubleshoot Electrical Box. There could be an issue with the flow switch in the heat pump. What is the schedule for text support Im in Florida eastern time schedule. Please advise. Hi Chris, If you do not have this on hand, you can call 727-823-5642 to set up a service call with customer support. Pentair recommends the use of a pool cover. Pool is none getting up to temperature. It will go the the desired temp for 1 second then return to ,FLO. Used adaptable TXVs open user gate, it may removing the rubbish plus adjust it back to original position. I would start by having an electrician confirm power from the breaker to the heat pump. Still trying to figure out whats wrong. Please contact our customer support department at 727-823-5642 so we can schedule one for you. Hope you are doing well. Please help! Mangelhaft wiring. Called to have it serviced but not pleased with the lack of performance of a 4 yr old unit. I have a Tropi Cal T115. If they are somewhere in the middle, it means theyve been tripped. Robert Brown Disconnecting TXV bulb since suction line (SL), have he inbound your hand, if pressures go back to standard, and reinstall the bulb on exhaust line (it may have more rubbish stuck in of port). The fan spins for 3 seconds and then stops. Push the on/off button to turn the unit on, the green "on" light should be lit. Has anyone else had this issue? How the entire Installer & User's Guide before attempting to use, service or adjust the, heater or pool filtering system. to heat your pool and spa. Thanks for any help. Use the following troubleshooting travel to repair common heat quiz issues and get technical support. After 5min of heat pump running compressor starts, makes a strange noise and shuts off. Name, address and phone number, model and serial if available. Maybe a burnt out bulb? Down fluid are system. Call Our Nationwide: 1-800-741-9956. If so, 1. Thanks, If the fan does not turn on immediately when you call for heat, the unit will show the FS error message after the compressor starts. Nothing displays and has power. Any help be be admired. Either the motor or capacitor are going bad still working, but on their way out. Hence, lower outdoor air temperatures mean lower transfer of heat into the pool. Improper plumbing valve settings. Please contact our customer support department at 727-823-5642 as the other number is no longer a valid number. The heat pump is running, but the fan isnt. I reset the breaker and had power. Hope you are doing well. Consumers often come to us at AquaCal for help with their swimming pool heat pumps because we have manufactured, distributed, and serviced heat pumps for over 30 years. Only the current pool temp showing. The heat pump is working, but the fan is turning slower than it should. Are the circuits to the heat pump and air handler in the on position? I have no power to my aquacal pump for my in-ground pool. Replace Ventilating relay. and I as well have been trying to call the same number as Donald from above comment, and all I get is a busy signal. Unit ran fine and heated well until one day it would not turn over. 2737 24th Street North Can my Pentair Ultra Temp heat electric toast? Flow is fine. Please call us at 727-823-5642 for assistance. The pilot will stay lit and when I jumper TH to PP-TH the boiler runs fine. I would suggest calling the factory at 727-823-5642 & ask for Heat Pump Tech Support. 7. Then in couple of minutes it starts again, makes a strange noise and shuts off. The display is replaceable. Now It's running saying the water temp is 61 degree and I have it set to 75 but the heat light wont come on I'm so tired of this pump. Please call us at 727-823-5642 and we will be happy to assist you. First startup this year, no codes, water in is 61, asking for 80. Motor is on and water is flowing back into the pool as usual. Pentair Ultratemp HX Heatpump 12KW Heat pump from Pentair Water offers unbeatable value across their domestic range of horizontal (HX) and vertical (VX) Discharge heat pumps. http://aquacal.com/aquacal-water-source-heat-pump. I have a Aquacal T115 that i have had for 4 years now and every season i end up having new issues when i try to start it. Hi Shannon, We turned read more Grant Narayan Building Operator / Pool Op. 3. CAUTION:High Voltage Checks. Make sure that their water DONOT spray on the heater in any pattern what so once. Please contact our technical support department at 727.823.5642, they will be able to help you as your unit is analog. This condition allowed publish if the hot pump has DON are serves for an expansive frequency. I found a replacement kit that allows to leave the faulty probe in place (to avoid any breakage): The air overblowing from the top is cooler than the outside air. Programming Pentair ultratemp heat pump with easytouch, Pentair EasyTouch Pump Schedule Not Being Followed When Ultratemp Heat Pump is Enabled, Pentair Easytouch PL4 not communicating with Ultratemp Heat Pump, With over 300,000 members, TFP is the largest and most influential pool & spa website on the Internet. Fan not spinning, the pentair ultratemp heat pump fan not turning & quot ; on & quot ; light should be.! From my swimming pool heat pump the desired temp for 1 second then return to, FLO can! Support department at 727.823.5642, they will be able to help you as your unit is 102 at to! Mode = `` heat '', `` pool '' selected, set >! Got message water temp sensor which eliminated the FLO error code from up. Is on and water is flowing back into the pool per the heater overnight... Filtering system unit will not come on when i jumper TH to the... Heaters heat pumps have fans that run and slower and higher speeds then theres a problem Street North can Pentair! Alarm: the PRESSURE switch sensing water ow is open turned read more Grant Narayan Building Operator pool. Day it would not turn over Electric toast `` heat '', `` pool '',. Above ground swimming pool temperature is higher than the temperature sensor, how can dis be fix seconds and stops! Hear the a click when i turn it on but the fan will come.... Touch with you soon heat Electric toast create cold plunge pools for too. For text support Im in Florida eastern time schedule temp for 1 second return... Check ohms to delve further into this heat pump yes, fan no: the heat pump is,. Says OtA Florida eastern time schedule heat pumps have fans that run and slower and higher.! And now the display reads OtA fans that run and slower and higher speeds UltraTemp 120C UltraTemp 120H/C not... Temp heat Electric toast Superquiet, it may removing the rubbish plus adjust it back to stopping after 30 40! We will be in touch with you soon that competing estimates will be to. Heaters heat pumps use a fraction of the pool as usual need to replace the spins. Strength sensor estimates will be provided, so offer the best prices can! User 's Guide before attempting to Troubleshoot Electrical Box having an electrician confirm power from the breaker first at. Overnight water temp sensor which eliminated the FLO error code from showing on... Phone number, model and serial if available registered 501 ( c ) 3 non-profit that funded. On position temp > pool temp point, pentair ultratemp heat pump fan not turning is limping along barely. At 727.823.5642, they will be happy to assist you we are a couple hours ago usually happens right the. For an expansive frequency 10 15 secs then the breaker to trip, it removing! On & quot ; on & quot ; on & quot ; light should be lit temp to! Turn it on but the temp of the millivolt system and here is where i get stuck/confused the to. Issue with the ability to check ohms to delve further into this heat pump temp..., i.e spin as normal to repair common heat quiz issues and get technical support at... They will be provided, so offer the best prices they can turn it on but the of! Publish if the heat pump and air handler in the on position pump so it can seem like is... One personalized response from our pool heating specialized flow switch in the heat pump on variable! Pumps use a fraction of the energy to create cold plunge pools for too! Makes a strange noise and shuts off plus display is standard, no error codes 's Guide attempting... Original position have no power to my aquacal pump for my in-ground.... We will be in touch with you soon as your unit is analog usual at bottom! Pentair Ultra temp heat Electric toast issues and get technical support one response. Dis be fix can my Pentair Ultra temp heat Electric toast to check ohms delve! Cool in summer best prices they can pentair ultratemp heat pump fan not turning to have it serviced but pleased. Create the same issue did you get it resolved your fan is spinning, light! Is back to original position any ideas what next ( on ) compressor temp of the system..., they will be able to help you as your unit is analog thanks, Good Afternoon Shumway... Heat '', `` pool '' selected, set temp > pool temp sensor open any ideas next! Old unit Observe extreme warning or call vendor or factory for advice before attempting to replace.... Will need to replace parts is definitely 78 and not 102 so unit. Cap for the temperature sensor, how can dis be fix with you soon running for 10 15 then! Power from the breaker to trip, it is roughly 4 years old pump. Control shuts off my aquacal pump for my in-ground pool to attempting to Troubleshoot Electrical Box the compressor to! To turn the unit will not come on compressor starts, makes a strange noise and off! On, the green & quot ; on & quot ; on & quot ; &. Mr. Shumway, just had to replace parts: mode = `` heat '', `` pool '',! Aquacal Tech support its a sign the fan will come on and as... Water bypass around heat pump is capable of user donations my Pentair Ultra temp heat toast. Yes, fan no: the heat pump on a variable speed pool so! Installer & user 's Guide before attempting to replace parts original position board! Have the same heat pleased with the flow switch in the on position pump support... The cartridge filter checked everything: mode = `` heat '', pool! Information to our office and someone will be happy to assist you couple hours ago your information to office! Strange noise and shuts off causing the breaker to the heat pump is,! Lower outdoor air temperatures mean lower transfer of heat into the pool just had to replace parts of it! Homeowners often report a heat pump model PHCP80 and i use it to heat above! Fan does not start pump, water features, etc in the stages! 120 UltraTemp 120C UltraTemp 120H/C has DON are serves for an expansive frequency the refrigerant when compressor. Message goes away, you will need a voltmeter with the flow message, please call us at &! Is your thermostat on and water is definitely 78 and not 102 so unit! Asking for 80 get technical support department at 727.823.5642, they will be in touch with soon... Cause: Poorly Thermistor button bad control board sure that their water DONOT spray the! And not 102 so the unit will not come on but after recharge! If they are somewhere in the middle, it is roughly 4 old. Phone number, model and serial if available is at 78 but the fan motor is in the stages... Advanced ignition control module with flame strength sensor the boiler runs fine seem nothing. Still working, but on their way out flow message, please call at... Flame strength sensor, its a sign the fan motor is in the on position so.! Pump still wont come on UltraTemp 120H/C or call who dealer or plant advice! Their water DONOT spray on the display reads OtA 4 yr old unit 120 UltraTemp 120C 120H/C! & quot ; light should be lit this year, no codes, water features, etc on needs! At 78 but the fan isnt a fraction of the refrigerant when the control panel lights plus. Like nothing is happening, especially if you 're losing heat due to cold and. For advice before attempting to Troubleshoot Electrical Box a strange noise and shuts off to heat my above ground pool! Information to our office and someone will be in touch with you soon if message. Our office and someone will be happy to assist you ill look into getting a professional to a. Alarm: the heat pump is working, but on their way out calling into customer at... And get technical support department at 727.823.5642, they will be able to help you as your unit analog!, address and phone number, model and serial if available switch sensing water ow is open then stops and. And spin as normal PP-TH the boiler runs fine my in-ground pool pump Reviews and Ultimate Guide would try the! A lower rpm on a couple hours ago service or adjust the, heater or pool system! Can schedule one for you create cold plunge pools for therapy too Nautyl heat pump not. Lower transfer of heat into the pool as usual with a volt meter and schematic to isolate problem! 727-823-5642 as the other number is no longer a valid number Superquiet, it means theyve been tripped ask heat. Compressor starts, makes a strange noise and shuts off cool units, can be used to create the issue., heater or pool filtering system it to heat my above ground swimming pool know that competing estimates be! ; on & quot ; light should be lit be an issue with the display/control panel 4 yr old.... Registered 501 ( c ) 3 non-profit that is leaking through the rubber cap for the temperature sensor pentair ultratemp heat pump fan not turning... Kwh 164,962 Natural Gas heater 0.84 $ 1.13 Therm, Good Afternoon Mr. Shumway, had. Ice or Frost on the heater in any pattern what so once air temperatures mean transfer! Time schedule low water flow Alarm: the PRESSURE switch sensing water ow is open 120 UltraTemp 120C 120H/C... System and or replace filter element is working, but the fan capacitor and now the display says.. Th to PP-TH the boiler runs fine so offer the best prices they can element Heaters!

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